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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Sundance Auto Service & Machine is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Sundance Auto Service & Machine we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Always do great work with our motors in there machine shop

, 09/23/2025

I ran out of gas right at the corner across the street from this shop, and the man working at Sundance was so kind, he located a gas can, filled it, asked me to please return it on my way back from getting gas, all without any question, in 110° heat, he saved me from having to walk and risk getting towed from where my truck was still in the street. A company run by empathic humans is the best in any business. These guys rock!

, 09/18/2025

"WAS" a happy customer with Peoria Ford's service dept. I've used Peoria Ford for years and always took my 2011 Ford Fusion to them for all service needs. Well... my last service was terrible. (See Google Review) After a disaster with Peoria Ford's repair shop, I took my 2011 Ford Fusion SEL to this recommended Auto Repair Shop "Sundance Auto Service & Machine Shop". The shop may not look as snazzy as Peoria Ford's, but the mechanics know their stuff. John quickly and correctly diagnosed the problem within a few hours and gave me a great price to do all the work. Apparently the "Vehicle Control Arms" needed replacement as the bushings were totally worn out. A dangerous situation if not repaired. Something the Peoria Ford service department should have noticed and informed me of. But no. Not one peep about control arms from Peoria Ford. After I gave John the go ahead, Sundance not only repaired the car perfectly, but it also only took them one day to do everything. Dropped the car off that morning and picked it up the next day before noon. And I believe the price would have been nowhere near what Peoria Ford would have charged and probably still not fix the problem. Thank you, John, at Sundance Auto Service & Machine Shop for the great repair job.

, 02/27/2025

Excellent

, 11/20/2024

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